For first time travelers
You need to visit the relevant airline check-in counters to check-in if you have not done so online. At the check-in counter, the check-in agent will verify your identity by verifying your passport and visa details, baggage (number of pieces and weight) and ask you some security questions regarding the contents of your bags. The agent will then verify your ticket, flight details, and cross-check your passenger information with the database. Once all documentation is in order, the check-in agent will issue you a paper boarding pass. At the entrance of the international departure screening point, you will need to have your passport and boarding pass ready to present to the security officer. The officer will conduct a passenger face to passport to boarding pass match to verify identity and confirm that you are a bonafide passenger. Once this is completed you will present yourself for security screening at the screening point.
You will need to visit the check-in counter ‘bag drop area’ to drop off your bags and pick up a boarding pass if you have not already done so. You will follow the same process as above.
The screening point
You will have to divest all metals on your person and put them in the tray. If you are wearing thick metal toe cap shoes or heels, you will need to remove them and place them in the tray for screening. However, if you have a metal plate inserted in your body or have a pacemaker inserted, let the screener know and request for a private screening. You will then be subjected to a pat-down search in a private room by 2 security officers of your gender.
After being screened, you will need to clear customs and immigration desks before going up to the departure lounge to await your flight. Regular announcements will be made on the PA system to advise passengers of their flight departure times and the gates from which they will be departing. Flight information screens with the same information are also available in the passenger departure lounge.
Do not leave your bags unattended and inform security if you see or hear something suspicious. Be prepared for the unexpected and remain vigilant.
Do not carry items for other people, particularly if you do not know the persons and the contents of the package, parcel, or baggage.
For further information, refer to
- Laws of Fiji
- CAAF Standards Documents
- CAAF Application Forms
- CAAF Aeronautical Information Circulars
- CAAF Guidance Documents
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